Privacy & Cookie Policy

DiannaoTech Limited is a company registered under the laws of Hong Kong (Registration Number: 77436959) with its registered office at Rm 7B, One Capital Place, 18 Luard Road, Wan Chai, Hong Kong. We provide software development, consulting, and IT hiring services, as well as virtual currency and related digital solutions.

By using our website or services, you agree to the terms outlined in this Privacy and Cookie Policy.

Personal Data

Any information relating to an identified or identifiable natural person — including names, identification numbers, location data, online identifiers, or other factors that may identify a person directly or indirectly, as defined in Article 4 of the GDPR.

Data Subject

The individual to whom the personal data pertains — any natural person whose personal data is being processed, including customers, employees, and users of our services.

Processing

Any operation performed on personal data, whether or not by automated means — collection, recording, organisation, structuring, storage, alteration, retrieval, consultation, use, disclosure, dissemination, blocking, erasure, or destruction.

We may collect personal data you voluntarily provide during interactions with our services, such as:

• Registering for or creating an account on our platform
• Submitting queries, engaging in correspondence, or contacting support
• Using our services or requesting information about them
• Participating in surveys, promotional campaigns, or providing feedback

Examples of personal data collected include:

• Identifiers and contact details — full name, email address, and telephone number
• Financial details, where applicable, to facilitate transactions or service payments
• Contextual information provided within your communications with us

We use automated technologies to capture information related to your interaction with our website and services:

• Technical identifiers — IP address, browser specifications, and version
• System attributes — operating system, device type, and related details
• Behavioural data — website navigation patterns, duration of page visits, and clickstream activities
• Source and referral information — URLs and search parameters

We do not intend to process sensitive personal data (e.g. data relating to racial or ethnic origin, physical or mental health, or biometric identifiers). Any such information voluntarily submitted will be treated as consent for its collection and processed strictly within the bounds of relevant data-protection regulations.

We do not knowingly collect personal data from individuals under the age of 18. If we become aware of having inadvertently collected such data, we will delete it promptly.

We collect, process, and use your personal data for the following purposes:

• Service delivery — to enable, sustain, and enhance the functionality and reliability of our services
• Communication — to address enquiries, disseminate updates, and manage customer relationships
• Compliance — to adhere to statutory and regulatory obligations, including AML frameworks and KYC verification protocols
• Marketing — to provide promotional content about emerging services, contingent on your documented preferences and explicit consent
• Security — to safeguard the integrity of our platforms and user data against unauthorised access, breaches, and other threats

The processing of your personal data is underpinned by one or more of the following lawful bases:

• Contractual necessity — execution and fulfilment of a contractual arrangement with you requires the processing of specific personal data
• Legal obligation — compliance with binding legal and regulatory obligations
• Legitimate interests — processing essential to further our legitimate business imperatives, provided such activities do not unjustifiably infringe on your fundamental rights
• Consent — your explicit, informed, and voluntary consent for processing activities not otherwise governed by the above bases

We may disclose your personal data to carefully selected third parties to ensure seamless delivery of our services:

• Service providers — payment processors, cloud storage providers, IT support firms, and CRM platforms, all of which are contractually obligated to process your data solely for specified purposes
• Regulatory authorities — governmental, regulatory, or law-enforcement agencies as required by law, or in response to valid legal requests
• Business partners — organisations with which we collaborate for joint marketing or strategic partnerships, subject to your explicit consent

Where your data is transferred beyond the UK or European Economic Area, we implement robust safeguards including:

• Standard Contractual Clauses (SCCs) providing a lawful framework for transfers outside the UK/EEA
• Compliance with adequacy decisions by the European Commission, where applicable
• Continuous monitoring of legal and regulatory developments to adapt our practices accordingly

Cookies are small text files downloaded to your device when you visit our website. They help us remember your preferences, monitor site usage, and deliver customised content.

We use the following categories of cookies:

Under the GDPR and relevant data-protection regulations, you are entitled to exercise the following rights:

We have implemented a robust framework of technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure, or destruction:

• Encryption protocols — sensitive data is encrypted during transmission to protect it from interception
• Access controls — access to personal data is restricted to authorised personnel with stringent authentication requirements
• Regular audits — periodic reviews and updates of our security systems to address emerging threats
• Incident response plan — a comprehensive strategy to swiftly address and mitigate the impact of any data-security breaches

No online system can offer absolute security. Users are encouraged to use strong passwords and keep their devices secure to complement our measures.

We may update this Privacy and Cookie Policy from time to time. Changes will be effective upon posting to our website. Please review this policy periodically to stay informed about how we protect your data.

For questions or concerns about this Privacy and Cookie Policy, please contact us: